Last updated: December 23rd, 2021
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PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USING THE APP

WHAT'S IN THESE TERMS?

This content standard  policy sets out the content standards that apply when you, create content within our App, share content within our App, make contact with other users on our App, link to our App, or interact with our App in any other way.

Click on the links below to go straight to more information on each area:
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WHO WE ARE AND HOW TO CONTACT US

BY USING OUR APP YOU ACCEPT THESE TERMS

THESE ARE OTHER TERMS THAT MAY APPLY TO YOU

WE MAY MAKES CHANGES TO THE TERMS OF THIS POLICY

PROHIBITED USES

INTERACTIVE SERVICES

CONTENT STANDARDS

BREACH OF THIS POLICY

WHO WE ARE AND HOW TO CONTACT US

Volu is an App operated by Volograms Limited ("We"). We are registered in Ireland (company registration number: 618950) with registered office at Suite 33, Guinness Enterprise Centre, Taylor’s Lane, Dublin 8, Ireland, D08 FN36. To contact us, please email volusupport@volograms.com.  

BY USING OUR APP YOU ACCEPT THESE TERMS

By using our App, you confirm that you accept the terms of this policy and that you agree to comply with them.

If you do not agree to these terms, you must not use our App.

We recommend that you save a copy of these terms for future reference.

THESE ARE OTHER TERMS THAT MAY APPLY TO YOU

Our Terms and Conditions and Privacy Policy also apply to your use of our App.

WE MAY MAKES CHANGES TO THE TERMS OF THIS POLICY

We amend these terms from time to time. Every time you wish to use our App, please check these terms to ensure you understand the terms that apply at that time. 

PROHIBITED USES

You may not use our App:

• in any way that breaches any applicable local, national or international law or regulation;
• in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
• for the purpose of harming or attempting to harm minors in any way;
• to bully, insult, intimidate or humiliate any person;
• to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
• to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
• to knowingly transmit any data, send, share any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; or
• to create or share any terrorist content.

You also agree:

• not to reproduce, duplicate, copy or re-sell any part of our App in contravention of our intellectual property rights as per Section 17 of our Terms and Conditions;
• not to access without authority, interfere with, damage or disrupt:

• any part of our App;
• any equipment or network on which our App is stored;
• any software used in the provision of our App;
• any equipment or network or software owned or used by any third party.

INTERACTIVE SERVICES

We do provide interactive services on our App, including, without limitation the sharing of VOLOGRAM™ Model(s) between users within the App. (interactive services.) Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users when they use any interactive service provided on our App, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our App, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our Content Standards, whether the service is moderated or not. 

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

If you spot any inappropriate content from any other user, please let us know by contacting us at volusupport@volograms.com or reporting it using the content removal request form.

CONTENT STANDARDS

These content standards apply to any and all material which you create within our App (User Content as defined in the Terms and Conditions), and to any interactive services associated with it. The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any User Content as well as to its whole. We will determine, in our sole discretion, whether User Content breaches the Content Standards.

All User Content must:

• be accurate – if you are making statements make sure they are factually correct;
• be genuinely held (where it states opinions);
• comply with the law applicable in Ireland and in any country from which it is posted;

All User Content must not:

• be defamatory of any person;
• be obscene, offensive, hateful or inflammatory;
• bully, insult, intimidate or humiliate;
• promote sexually explicit material;
• include child sexual abuse material;
• promote violence;
• promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• infringe any copyright, database right or trade mark of any other person;
• be likely to deceive any person;
• breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
• promote any illegal content or activity;
• be in contempt of court;
• be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;
• be likely to harass, upset, embarrass, alarm or annoy any other person;
• impersonate any person or misrepresent your identity or affiliation with any person;
• give the impression that the Contribution emanates from us, if this is not the case;
• advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse;
• contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism;

For the avoidance of doubt, for any User Content in the form of video content:

• you must not upload a video containing harmful material;
• you must not upload a video containing advertising for any of the following:
• cigarettes and other tobacco products, electronic cigarettes or electronic cigarette refill containers, and prescription-only medicine;
• for alcoholic drinks that are not aimed specifically at under 18s and do not encourage immoderate consumption of alcohol;
• pornography or any content that is rated over 18;
• Any advertising included in a video you upload must not:

• prejudice respect for human dignity;
• include or promote discrimination based on sex, racial or ethnic origin, nationality, religion or belief, disability, age or sexual orientation;
• encourage behaviour prejudicial to health or safety;
• encourage gambling;
• encourage behaviour grossly prejudicial to the protection of the environment;
• cause physical, mental or moral detriment to persons under the age of 18;
• directly exhort such persons to purchase or rent goods or services in a manner which exploits their inexperience or credulity;
• directly encourage such persons to persuade their parents or others to purchase or rent goods or services;
• exploit the trust of such persons in parents, teachers or others; or
• unreasonably show such persons in dangerous situations.

• you must use the functionality provided on our App to report whether, as far as you know or can reasonably be expected to know, any video contains advertising.

BREACH OF THIS POLICY

When we consider that a breach of this content standard policy has occurred, we may take such action as we deem appropriate.  

Failure to comply with this acceptable use policy constitutes a material breach of the Terms and Conditions  upon which you are permitted to use our App, and may result in our taking all or any of the following actions:

• immediate, temporary or permanent withdrawal of your right to use our App;
• immediate, temporary or permanent removal of any User Content created by you within our App;
• issue of a warning to you;
• legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
• further legal action against you;
• disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this content standard use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.